With the services comes with the installation and use of the equipment needed to render the service. For more contact information, visit the Kinetic customer support page. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Invalid password, please complete all fields. Fee for late or no return: Varies by device(s). Best of the Best. As with any customer service line, you can expect to be on hold for a bit. Delay in the shipment of the device can attract more bills. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Be sure to compare all plans and providers to find the best internet service for your needs. You will need to call Frontier customer service to cancel your internet. to return your equipment, and it has to be returned in good condition. Instead, get immediate assistance with Optimums live chat feature. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Both parties can decide how to deal with it, which could be refund, replacement or repair. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. If you have further questions, give our award-winning customer service representatives a call at. Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. Allconnect.com does not include every service provider available. We can't get your messages right now. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Tear off the bottom receipt tab from the prepaid shipping label. Optimum does not use email to provide customer support. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. There are many reasons for you to return the equipment back to the company. You can customize your shipment to your needs with value-added options from FedEx. Equipment return: By mail within 30 days. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. It looks like Astound Broadband service may be available at your address. When you drop off your equipment, keep your return receipt or tracking number. The first thing you need to know is what equipment has to be returned. Solar noon: 12:59PM. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. How do you program your Optimum TV remote control? Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. The fee for a modem, for example, is $100, and the fee for a router is $80. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Your insight helps, and well do our best to improve your experience. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Want CNET to notify you of price drops and the latest stories? It's not right what Big Business can get away with if we let them. No need to explain what your intentions are. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Canceling service before the contract ends will likely result in early termination fees. Invalid Optimum ID, please complete all fields. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. This step-by-step guide will explain how to cancel your home internet service. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. if you need help finding this account number. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. fedex.com. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Your account at your fingertips. All names, logos, images and service marks are property of their respective owners. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. US. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Returning equipment properly will keep your credit cool. If you live in NY, NJ, CT or PA, please follow the return instructions below. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. To be sure, you can track the cargo on their respective website. Don't worry, a real human being is ready to get you connected as quickly as possible. Find Optimum Wi-Fi hotspot locations here. Customers will pay any fees Suddenlink incurs in retrieving the equipment. You will need to call Viasat customer service to cancel your internet. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. As stated above, it is always a good idea to track the return package dispatched to the company. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Start your return. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Equipment return: By mail within 30 days of canceling. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. An unused modem device can be returned within 14 days after purchase. Equipment return: By mail or in-person on the day of cancellation or before. Certain equipment may be required to receive advertised speeds. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Equipment return: "Promptly" by mail or in person at a store location. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Ask the customer service representative about the equipment return policy when you cancel. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Phone call from Suddenlink said I need a label to return equipment. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. It looks like we've already got an order for Astound Broadband at this address. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Find a Kinetic store. Astound Broadband is available at your address. I need a return label to return a box to suddenlink. Need help logging into your Optimum account? Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. It had 1.4 million residential and 100,000 commercial enterprise subscribers. How do you reboot your Optimum cable box? Equipment return: By mail within 45 days. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. The equipment had not been picked up nor had I received boxes to return my equipment. Saturday: 9 a.m. to 3 p.m. EST. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. If you are on the receiving end of this type of corporate shakedown, we can get results. Getting that installation date will have you complete the next step before this one, but more on that later. Call to cancel. Visit the CenturyLink cancel service page. X | `>`. Track the status of your FedEx package. Moving or just moved? If you have questions regarding your return, please call 1.844.357.0942. Need help finding internet & TV providers near you? Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. That you could make it resolved in a few days is wonderful. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Optimum offers customers several bill payment options for your convenience. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Early termination fee: None. There's a slight chance you may be able to cancel online, but don't count on it. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. Day length: 8h 37m. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc.