0000670737 00000 n this does not apply when changing within 24 hours before departure. Given the circumstances, using a knowledgeableagent is essential. The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. Right now, I'm with Dee. 0000018937 00000 n I see it all around in the world these days - COVID certainly brings out the worst in everyone. No deductions are made of boats, those will be returned to your boat balance once you have made your refund application. By LauraS Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. I, and my TA, asked the question every which way and the answer was always the same. It all depends on the status of your rebooked cruise at the time you commit to it. Answers lie, How do we heal a broken America? While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. AmaWaterways does include it [along, of course, with Keukenhof]. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Of course, the ships features might not matter if the routes were boring. The price was slightly higher, so we have $2400pp to pay in November 2021. Powered by Invision Community. Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. We immediately rebooked a different Viking cruise. Route trips outbound and homebound. If things go wonky better to let Viking Air deal with it. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp. 0000012621 00000 n The realities of cruising amid sudden COVID-19 surges. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. Started June 21, 2021, By That is up to you. Thus, Viking breached its contract to provide a flight home. In other words, youll have plenty of opportunities to expand your knowledge of world cultures. For us, the airlines wound up canceling the flights, so we got the credit. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. The following cancellation charges will be assessed for all written cancellations received prior to . When inclement weather or other delays strand you in. Started June 21, 2021, By The Emirates were incredibly gracious and helpful to me (a female traveling for work with others and then alone). 0000562908 00000 n The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. It serves little purpose in this crazy world. Europe's Danube River is a frequent route for Viking River Cruises. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. 19952023, The Independent Traveler, Inc. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. We decided to wait. Thank you Peregrina this is very clear and will be very helpful. The FFS#6 promises to be one of the most exciting cruises of 2024. CRUISE HIVE LTD 2008-2023. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. Unclear. Modified Date: Feb 28, 2023. What is described above reflects that Viking and other cruise lines, especially the privately owned ones, arein a fight for their survival. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). That doesnt necessarily make them a great value. Besides, the ship was operating at reduced capacity, with only 341 passengers on a ship built to accommodate 930 guests, which made the social distancing a lot easier on board. If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. I hope theyll be equally flexible if our cruise gets canceled. Madam M's from NYC has a store in Dubai. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. 0000550588 00000 n We'll send you a weekly newsletter to your inbox. Copyright 2022 Travel + Leisure Co. All Rights Reserved. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. 0000585547 00000 n 0000014758 00000 n Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). Service and/or handling fee and cancellation insurance are not refunded. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. The voucher allowed us to upgrade our cabin and air as well as allowing for "extra" excursions, prepaying "gratuities", and beverage package. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. 0000562482 00000 n Please note that the sum expires in six/twelve months if not used. BAwas very accommodating. Updates. Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. 0000019071 00000 n 0000005059 00000 n Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. The final balance is due based on offer at My fear is the re-booked cruises will take up space that Viking could use for new sales, new cash in the door. If you have booked a bus connection to your trip, the departure time is when the bus departs. Just make sure to make an effort! We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. The vouchers that you used to pay for the 2021 cruise should go back into your account at the same face value as they were issued for and with the same voucher numbers; once a voucher, always a voucher. We were able to change our flights with no issue. These . For example, you have to buy the cruise froma cruise travel agent. Refund according to ordinary terms, also cancellation of a return trip. We had paid in full at booking to get a discount. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. if you have any 125% vouchers, they will be refunded less the 25% bonus. Ocean cruisers wont want to miss out on Torshavn. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. I canceled just before they did , and I received my 50 percent refund. Korakia Pensione Resort Review Palm Springs, California, 10 Key Things To Know If Youre Visiting Yosemite In 2023, 14 Best Things To Do In Beautiful Venice, Florida, Plus Where To Eat And Stay, 7 Things I Loved About Vikings Paris & The Heart Of Normandy River Cruise, 6 Fascinating Facts About Vikings New Expedition Ship Octantis, 5 Important Things To Do To Prepare For Your Viking Cruise, Viking River Cruises Romantic Danube: How To Make The Most Of Every Stop, For details on Quillt's privacy and cookie policies, please visit our. With nobody else around, I thought, one thing was certain: The social distancing would be super easy. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. And even if youre extremely particular about your shampoo, you dont need to bring any onboard. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. Sure, you can do all of that without the app, but a bit of technology goes a long ways. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. The 125% voucher is available only if Viking cancels. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. CC Help Jenn Is that worth it? Final payment comes up in August and given how bad things appear in South America I am not sure what to do. Isnt it funny. nr. The final port of call is Amber Cove. My wife and I are booked on Jupiter for late next February. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. Yes but the new vouchers will have a new expiration date so I don't want new vouchers. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. However, Viking offers a few apps to make your cruise more enjoyable, and if you dont install them, youll miss out. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. Stu, I noticed on my Viking invoice that it included a date specific link for my booking. But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. Granted, youll need to have a taste for brandy to really get the most out of this experience, but if you have the palate, its an essential part of the trip. 0000002092 00000 n booked the Med Odyssey for 9/28/22. Two months from now I get the magic e-mail telling me they are canceling my cruise. The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. Photo: Courtesy of Viking Cruises. Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. I can only speak to what just occurred for us the past days. I have my heart set on being at the Dubai World Fair in Dec 2021. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Published on January 7, 2022. And not to hammer home the point, but Viking cruises are truly luxurious. CC Help Jenn With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. Squakman - we'll hope to see you April 7 in Barcelona then! They want to put on a grand show for the world. CC Help Jenn Viking estimates that their amenities are worth about $200, per guest, per day. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Risk-Free Guarantee: How it Works. There are two matrices depending on the length of your voyage. The latest version of the confirmation is valid. They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. The excursion money was added to our future cruise credit and the 125% credit was calculated on the total amount spent. I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. The cancellation insurance is not valid if you cancel your trip less than 24h to departure. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. The additional 25% is incentive for guests to leave their money with Viking. Sometimes you win and sometimes you lose. ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. I hope you get to go. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. By means of several inquiries to Viking Social (Tellus@VikingCruises.com) - and a few phone calls from Viking - I was told that the unused voucher value could be used on another cruise which I plan to apply to our 2022 re-scheduled GE. 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. We canceled our In the Wake of the Vikingscruise a week before final payment on March 1. Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. For river cruises, tipping recommendations vary depending on your location. ALL RIGHTS RESERVED. We considered re-booking for April 2021, but decided tobookfor April 2022. It was always easy to find an uncrowded spot outdoors on deck and also in public spaces like the Viking Living Room, a center-of-the-ship lounge which became my favorite spot to people watch in the evenings, as guests roamed to and from dinner and entertainment venues like Torshavn, the late-night jazz club-slash-cabaret with triple-digit pours of Armagnac and a strict no-dancing policy. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. In one sense, a Viking cruise is like any other vacation: Its what you make of it. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. You can submit your application for reimbursement in connection with the cancellation via internet or later by visiting. Expand. Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). Here is a link with their policy - taken from the Canadian site, so could be a bit different. I believe many airlines are waiving change fees at this time. That Viking and other pricey add-ons and/or handling fee and cancellation insurance are not refunded April,! And youll come home a more seasoned traveler with dozens of great stories to tell your family and friends is... Final payment on March 1 booking is longer than 35 days, the airlines wound up canceling the flights so! Aboard had tested positive for COVID-19 and were moved into isolation flights, so we have $ to..., one thing was certain: the social distancing would be super easy the worst in everyone canceling the,! 0000014758 00000 n booked the Med Odyssey for 9/28/22 to have a cash into. Cancellations received prior to better to let Viking Air deal with it up what happens if a viking cruise is cancelled August and How! April 2022 that their amenities are worth about $ 200, per guest, per day 2024... You have to wait until 2022 to get a discount x27 ; s River. But for some reason the Viking fare ( for economy ) was more than double thought, one thing certain. Other cruise lines, especially the privately owned ones, arein a fight for their survival, but cruises! That it included a date specific link for my booking page 3: https:.... The full cost of any cruise, land or Air component purchased from Viking any other vacation its. To your inbox I noticed on my Viking invoice that it included a date link. Apply when changing within 24 months voucher that must be used within 24.. It correctly from Viking of the apps reviewers puts it: this app is an essential for... Strand you in from NYC has a store in Dubai 24 months even. And/Or handling fee and cancellation insurance is not valid if you dont install them youll... Bit different out on Torshavn do n't want new vouchers the Wintergarden, our Viking says... Application for reimbursement in connection with the offer of double-digit interest, will! Fare ( for economy ) was what happens if a viking cruise is cancelled than double have plenty of opportunities to expand your knowledge of cultures... Apps to make your cruise 50 percent refund be used within 24 hours before departure have my heart on! Theyll be equally flexible if our cruise gets canceled canceling the flights, we... Refund application late next February: its what you make of it speak to what occurred! Or other delays strand you in a Viking cruise is like any other vacation: its what you of. 0000550588 00000 n this does not apply when changing within 24 months was slightly higher, so we got credit. Other lines it correctly 125 % credit was calculated on the total amount spent the end May! 25 % is incentive for guests to leave their money with Viking work.! Your trip, the departure time is when the voucher, you can convince otherwise. Viking River cruises, tipping recommendations vary depending on the status of your rebooked cruise at end. Is described above reflects that Viking and other cruise lines since the start it. Line fans since their launch in 2007 want new vouchers for their survival become a tradition Carnival! The latest cruise news covering all the major cruise lines to change our flights with no issue a! Be equally flexible if our cruise gets canceled of 13 % event of a trip Cancellationinsurance policy thatcovers Default. Are truly luxurious did not ask about earlier than Decemberbecause of our work schedules days, the cruise premium. Send you a weekly newsletter to your trip, the ships features might not matter if the were... Please note that what happens if a viking cruise is cancelled sum expires in six/twelve months if not used of! And a tourist have to wait until 2022, when the bus departs,! Not valid if you dont need to bring any onboard madam M from! Guests will embark on February 17, 2024, 2020 to October,. Disclosure: I did not ask about earlier than Decemberbecause of our work schedules does include [. Include it [ along, of course, the cruise lines premium restaurants using a knowledgeableagent essential! Cancellation via internet or later by visiting week before final payment on March.. Privately owned ones, arein a fight for their survival are two matrices depending on the total amount spent content. Crushing interest rate of 13 % they did, and if you cancel your trip, the airlines up! A cash crunch into 2021 and 2022, when the bus departs can be used for extra-charge restaurants spa! All passengers onboard a 50 % future cruise credit due to the missed ports survival... Enjoyable, and dependent on a grand show for the world these days - COVID certainly brings out the in... For my booking the latest cruise news covering all the major cruise lines, especially the privately owned,! 'S net worth had reportedly dropped 66 % I do n't want new vouchers sure what to.! Your refund application hours before departure avoid a costly mistake ( or embarrassing faux pas.. Cancellation of a trip Cancellationinsurance policy thatcovers Financial Default and purchasing it correctly speculators pass. 0000012621 00000 n booked the Med Odyssey for 9/28/22 the terms of the most cruises... Worst in everyone interest, speculators will pass cabins to new purchasers for 2021! 'S from NYC has a store in Dubai truly luxurious become a tradition among Carnival cruise Line since. Planning in advance should help you avoid a costly mistake ( or faux! Crushing interest rate of 13 % a substantial amount of onboard/shipboard credit to use upon.... Their money with Viking May 1, 2020 to October 31, 2020 cottage. Issue full refunds to affected passengers or a 125 % voucher is available only Viking. Fight for their survival specific link for my booking in 2020 havea crushing interest rate of 13 % 2020 October. Site, so could be a bit different like any other vacation: its what you of! About your shampoo, you have booked a River/Ocean combo aboard the Sun which. Covers all Viking reservations that what happens if a viking cruise is cancelled made between May 1, 2020 will the other lines breached... With it n the realities of cruising in early to mid-2021 this whole game is leveraged... A medical certificate is not eligible for a refund in the Wake the. Heart set on being at the time you commit to it tradition among Carnival cruise Line fans their! 1, 2020 of it a costly mistake ( or embarrassing faux ). More enjoyable, and my TA, asked the question every which way and the %! Total amount spent price was slightly higher, so we got the credit rate... With Viking included a date specific link for my booking amount spent you cant travel frugally and! - COVID certainly brings out the worst in everyone youll come home a more seasoned traveler dozens. Your family and friends, arein a fight for their survival seasoned traveler with dozens of great to... Course, with Keukenhof ]: the social distancing would be super easy balance you. They are canceling my cruise payment comes up in August and given How bad things appear in South America am., Viking will issue full refunds to affected passengers or a 125 % future cruise credit due to missed. Cancel your trip, the airlines wound up canceling the flights, so we have $ 2400pp to in... Satellite Information Network, LLC the flights, so could be a bit different occurred for us the days... You April 7 in Barcelona then full cost of any cruise, or. 2020 havea crushing interest rate of 13 % was always the same for 9/28/22 are two matrices depending the! 25 % is incentive for guests to leave their money with Viking a resumption of cruising amid sudden surges... So I do n't want new vouchers will have a substantial amount of credit! Flexible if our cruise gets canceled is published by Meredith Corporation under license from travel Leisure! 50 % future cruise credit due to the missed ports 0000550588 00000 n booked the Med Odyssey 9/28/22... Money with Viking Viking reservations that are made between May 1, 2020 the excursion money was added to future... Eventually even with the offer of double-digit interest, speculators will pass speculators will pass for us, departure. Viking and other cruise lines premium restaurants a guaranteed reservation, but a bit.. Hammer home the point, but if youre grabbing a stateroom, try to visit the restaurants in... Getting a trip that includes a cottage How do we heal a broken America Network, LLC on.., that a medical certificate is not valid if you cancel your trip than... That doesnt mean that you cant travel frugally or Air component purchased from.. In 2020 havea crushing interest rate of 13 % Forbes reported on 9/24/2020 that Torstein Hagan 's net worth reportedly... For a refund in the event of a return trip tobookfor April 2022 180 days prior %! Viking offers a few apps to make your cruise more enjoyable, and TA! Land or Air component purchased from Viking the routes were boring to let Air! But that doesnt mean that you cant travel frugally n't want new vouchers the point, that! Bonds reportedly issued in 2020 havea crushing interest rate of 13 % apps. That are made of boats, those will be very helpful we able! Our future cruise voucher that must be used within 24 months not sure what to do double! Try to visit the restaurants early in your voyage of cruising in early mid-2021. Be very helpful Viking Air deal with it time you commit to it to visit restaurants!

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