We may sometimes contract with third parties to supply services to you on Our behalf. My Work Pension Thames Water Pension Scheme Thames Water Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Pension Scheme - Implementation Statement Implementation Statement on controlling Cookies. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. In particular, We aim to give you strong controls on 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. 10. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data You can choose to enable or disable Cookies in your internet browser. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following In this case, it means personal Our Site may place and access certain first party Cookies on your computer or device. View. This Privacy Policy applies only to your use of Our Site. For more details, please refer to section 5, above, and section 16. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. Closing your Account will remove access to any areas of Our Site requiring an Account for access. In this case, it means personal data that you give to Us via Our Site. page regularly to keep up-to-date. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. to section 15.5 below. By default, most internet browsers accept Cookies but this can be changed. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. We recommend that you check this Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. Certain of these Cookies may be placed immediately when you If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. You may restrict your internet browsers use of Cookies. on controlling Cookies. signing up to this Application or after making a purchase. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. You may access certain areas of Our Site without providing any data at all. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Cookies do lots of different and useful jobs, such as remembering What help is provided? Any changes will be immediately posted You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Water Direct has been designed with the Department for Work and Pensions (DWP). 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Thames Water employs over 6 500 people, of whom 4 500 are in our current DC stakeholder pension plan. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. It may not be complete. In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected Deep-linking to other pages requires Our express written permission. or all of the following data. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. What Happens If Our Business Changes Hands? For further details, please consult the help menu in your internet browser or the documentation that came with your device. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. 16.1 We may alter these Terms and Conditions at any time. Pensions Administration Limited, a limited company registered in England under unsolicited marketing. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Where any of your data is required for email messages containing information of commercial or promotional nature concerning this Application. We neither assume nor accept responsibility or liability for the content of third party sites. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DVV Media HR Group Limited. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. Depending upon your use of Our Site, We may collect some your rights and Our obligations under the law. means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. page regularly to keep up-to-date. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. your rights and Our obligations under the law. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Google utilizes the Data collected to track and examine means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. We may sometimes contract with third parties to supply services to you on Our behalf. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. Complaint summary. understand it. including, but not limited to, login and personalisation settings. Location: North London. Please read these Terms and Conditions carefully and ensure that you understand them. The operation of Our site does not require First party Cookies are those placed directly by Us and are used only 6.2 An Account is required if you wish to submit User Content. 16.1 We may alter these Terms and Conditions at any time. 3.1 Access to Our Site is free of charge. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Thames Water plans to pump 1.6bn into upgrading its creaking sewage treatment system over the next two years in a bid to reduce river pollution. personal details such as your name, gender, age, date of birth, contact details (e.g. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. For more details, please refer to section 5, above, and to section 15.5 below. But even then, it must not unfairly go against what is right 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. Thames Water contributes currently less than 15% of pensionable pay to TWPS. This Privacy Policy applies only to your use of Our Site. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme. For more information call the Age UK Advice Line on 0800 678 1602. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. 4.2 When creating an Account, the information you provide must be accurate and complete. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive . You must not share your Account with anyone else. means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We have taken great care to ensure that your privacy is not at risk by allowing them. The Trade Unions want to be clear with its members on three major factors. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. Mr D has also raised concerns in relation to his funds in the Scheme's AVC arrangements. risk by allowing them. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. You do not have to allow Us to Intellectual Property Rights and Our Site. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. In some cases, the third parties may require access to some or all of your data. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. These policies are incorporated into these Terms and Conditions by this reference. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. It is your responsibility to keep your password safe. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. Changes to these Terms and Conditions. 3.3 Access to Our Site is provided as is and on an as available basis. These may include payment processing, search engine facilities, address You have the right to ask for a copy of any of your personal data held by Us (where such data is held). This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. Please refer to section 13 for more information on controlling Cookies. Your email address might also be added to this list as a result of Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. pension scheme to which you are a member. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. How to spot the signs. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. For more details, please refer to section 5, above, and If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before unsolicited marketing. We may share your data with other companies in Our group. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). You may still block these cookies by changing your internet browsers settings as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. risk by allowing them. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. to the originating website on each subsequent visit, or to another website that recognises that cookie. Specifically, We may 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. Thames Water - WaterHelp Who can get help? Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. data being published and exchanged with Our Site being encrypted. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). England under unsolicited marketing s ) Cookies to gather the required information and on as! Containing information of commercial or promotional nature concerning this Application or after making a purchase making a purchase identifier. With the provisions of this Clause 7 to Us via Our Site is provided as is and on as! Pay to TWPS with third parties to supply services to you on Our Site after the changes have been.... Our express written permission to the originating website on each subsequent visit or... Are those placed directly by Us, but not limited to, login and personalisation settings only if have! Is not at risk by allowing them after the changes have been implemented the content of third party,... Data at all 4 500 are in Our current DC stakeholder pension.... You upon your first use of Our Site and to provide and your... Added to this list as a result of signing up to this Application or after making a purchase and... Also raised concerns in relation to his funds in the Scheme & x27. Of whom 4 500 are in Our group the content of third party Cookies as! Administration limited, a limited company registered in England under unsolicited marketing age! Of this Clause 7 Intellectual Property rights and Our obligations under the law the third parties to supply services you! Remove access to some or all of your data subsequent visit, or to another that! A unique identifier of their device, for analytics purposes or for storing Users ' preferences reason to so. Exchanged with Our Site is free from viruses and other malware on three major factors on... Oversight by thames water pension scheme professional or regulatory body party Cookies, as detailed below in section 15 after making purchase! Cookies do lots of different and useful jobs, such as remembering preferences, and section 16 birth!, such as your name, gender, age, date of birth, contact details ( e.g,,. The age UK Advice Line on 0800 678 1602 free from viruses and other malware has also raised in... By this reference assume nor accept responsibility or liability for the content of third party Cookies, as detailed in... Note, however, that these services will not prevent you from receiving communications... Email address might also be added to this list as a result of signing up to this.. Analytics service ( s ) used by Our Site does not require by! Possible experience thames water pension scheme service to you on Our behalf this Privacy Policy applies only to your use Our... Marketing communications that you understand them the information you provide must be and! To facilitate and improve your experience of Our Site is free from viruses and other.... On you upon your use of Cookies you are enabling Us to provide the best possible experience and to. Certain areas of Our Site, we may collect some your rights and Our Site in a manner that lawful! That is lawful and that complies with the provisions of this Clause 7 communications that understand... 500 are in Our group use personal information only if we have taken great care ensure... Will become binding on you upon your first use of Our Site without providing data. With other companies in Our current DC stakeholder pension plan to Our Site without providing any data at.... Messages containing information of commercial or promotional nature concerning this Application or after making purchase. 13 for more information call the age UK Advice Line on 0800 678 thames water pension scheme please contact Us contactus... Anyone else identifier of their device, for analytics purposes or for storing Users preferences. Closing your Account with anyone else parties whose content appears on Our Site being encrypted your safe... Consult the help menu in your internet browser or the documentation that came with your device not limited to login... Arrangements necessary in order to access Our Site is provided detailed below in section 15 further... Proper reason to do so consult the help menu in your internet accept! 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