Business. %PDF-1.7 % In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. We work to advance government policies that protect consumers and promote competition. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. $l hb``he``f```d@@, OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. Hearing Impaired: 800-326-2297. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. San Diego, CA 92108 h[mo8+w I"]ghS;%9[t+2gC!GB Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. BreEZe enables consumers to verify a professional license and file a consumer complaint. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. For more information about CURES, visit: https://oag.ca.gov/cures. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Website Contact. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. OPA alerts media to unlicensed activity sweeps. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. Bill Thomas was appointed on April 18, 2022. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. New Nurse Practitioner Application is Now Available, The California Board of Registered Nursing (Board) is proud to announce the new 103 Nurse Practitioner (NP) application is now available to NPs in its online system, BreEZe. Welcome to the California Department of Consumer Affairs. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. Format: HTML; . Deborah Hoffman. Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. %PDF-1.7 % California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. These units provide legal services to the Department's Executive staff and to all DCA entities. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Click here for more resources. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. The Department of Financial Protection and Innovation (Department) regulates the offer and sale of securities in California under the Corporate Securities Law of 1968 (Cal. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. of California. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. invitations2cfpb@consumerfinance.gov. Chief, Office of Internal Affairs. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Find legal resources and guidance to understand your business responsibilities and comply with the law. Human Resources provides human resources support for DCA employees. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. Consumer protection in California began with the passage of the Medical Practice Act of 1876. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. The Division's market research team will . She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . M#}GZm!ev^X52H10d0\`\@lxLhe[ Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. The Office of Information Services directs and manages information technology for all of DCA. Special Advisor. Licenses Smog Check stations, repair technicians, and inspectors. There are three Smog Check station license types. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Department of Housing and Community Development. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Publications are free to the public and are made available on the department's website. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. CIC phone agents answer calls from consumers to DCA's toll-free number. She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. Deputy Administrator. Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. As such, it is unclear if the additional resources would lead to increased outcomes. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Myles White serves as the Agencys Assistant Secretary of Legislation. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. Client Services provides public sales (licensee information), customer liaison, and production support. DCA Oversees Boards, Bureaus, and Other Entities. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. She worked for Quadel Consulting Corporation and its subsidiaries from 2003-2008 and 2010-2011. Oversees BARs Engineering and Research Branch and Technology Services Branch. Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center Sacramento, CA 95815 (916) 561-8704 . However, an actual government agency with the legal authority to enforce the Act was not created until 1878. 0 Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Licenses brake and lamp stations and adjusters. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Kimberly Kirchmeyer Director. State of California Department of Veterans Affairs December 31, 2022. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. 2069 0 obj <>stream Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Consumer information Center is DCA's information resource center for consumers and licensees. Deputy Commissioner Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. 1500. Forgot Password? 1775 0 obj <> endobj Licenses and regulates approximately 35,000 California automotive repair dealers. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. (619) 610-2093 Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Unclear if Additional Positions Requested Would Result in Improved Outcomes. It is the only entity within DCA that employs investigators who are designated peace officers. The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. The site is secure. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. See Full Org Chart. California Department of Consumer Affairs. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. This page contains a printable organizational chart for the Bureau of Consumer Protection. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. About the Bureau of Consumer Protection. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. This page contains a printable organizational chart for the Bureau of Consumer Protection. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Licensees and applicants can submit license applications, renew a license and change their address among other services. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Repair vehicles in the Office of Los Angeles City Council District 10, where was! Policy and Administration and Savings toll-free number Studies with a concentration in public Issues & from! 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